Effective date: June 2026

superbaji App privacy policy

This page clearly shows how the superbaji App handles logs, cookies, and device information, and the same policy applies to Bangladesh users even when accessing from Dhaka

This policy directly discusses server logs, security monitoring, and user rights, and support related to bKash, Nagad, Rocket is also clearly covered here

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What data is logged

Six types of basic information are collected

IP and time stamp

For each visit IP address, date, and session time are recorded; this helps quickly detect unauthorized access

Device and browser

Android version, browser type, and screen size are recorded; many Dhaka users can access properly even on older phones

Cookie preferences

Language, session, and basic preference cookies are kept; these help UI load faster

This data is not linked to a separate account's payment history, but helps identify suspicious patterns in security events

Retention and data protection

General logs are kept for up to 90 days

Brief retention

Support tickets, security traces, and session records are deleted after a specified period; old data is not kept unnecessarily

Encrypted storage

Sensitive information is kept encrypted; as a result, reading data is difficult even with limited server access

bKash and Nagad support

For payment-related questions, the team only uses the required transaction reference; personal data is not used for other purposes

For Rocket or other local wallets inquiries, the Dhaka support team looks at specific records and does not keep unnecessary copies

Who has access

Only 3 types of team members see

Support staff

Account issues, login issues, and device mismatch are viewed; they only see the necessary parts for work

Security analysts

Fraud signals, unusual access, and repeated failures are tracked; this helps detect risky activity earlier

Local compliance

Data requests from Bangladesh users are handled according to regional rules; routing through the Dhaka office

All access is role-based; no one can see everything

Forensic use and user rights

Five rights are used when needed

View your data

You can see what data is kept; on request a simple-language summary is provided

Correction and deletion

Incorrect name, old number, or unnecessary profile detail can be corrected and deleted on a valid request

Used for

Repeated login failure, suspicious cookie patterns, and device switching analysis helps increase account safety

The information on the superbaji Login and superbaji Register pages is also kept under the same security; see details superbaji contact page See

How cookies and sessions work

Two types of cookies, both required

Remembers language

Bangla preference, layout preference, and quick access are saved, so settings don't have to be changed repeatedly

Mobile session

Login state remains on phones with small screens; even after reload you don't need to start again

Strict controls

Unnecessary tracking is stopped; only data needed for work remains active

To understand superbaji App's cookie settings, view the browser privacy panel; the control there is the easiest

Support and contact

Answers come within 24 hours

Email request

Data copy, correction, or cookie questions can be sent; each request receives a case number

Quick follow-up

The Dhaka time-based support team operates; urgent security issues are prioritized

Read more

superbaji Terms And Responsible gaming policy Used here too

The superbaji App privacy policy is updated regularly and the current policy applies to Bangladesh users

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